The Business Hour


The Business Hour - is a private member’s club for executive briefings, expert insights, and business collaboration

CX - Beyond your wildest dreams

Presented by: Graeme Beever:

Meeting: Thursday, 27th June 2019 from: 7.30am - 9.30am
Venue: Malmaison - 18 -20 Station Road,  Reading, RG1 1JX

 What is the difference between good service and great Customer Experience (CX). How do you discover, create, develop and track the experience you deliver as a business compared to what’s expected of by your customers.

About Graeme

“If we don’t take care of our customers – someone else will.” A quote that still rings true today and before joining the insight6 team, Graeme worked for a diverse range of customer centric businesses, most recently with Apple and Tesla. They have enabled him to best understand all the key things that go into delivering memorable customer experiences and his business, insight6 , are passionate in helping identify the CX opportunities you may (or may not) know about.

Graeme Beever
M. 07802 210242
T. 0800 970 8987
E. This email address is being protected from spambots. You need JavaScript enabled to view it.

The meeting will be held at:

Where: Malmaison - 18 -20 Station Road,  Reading, RG1 1JX
Car Parking: nearest car park is Garrard Street

On: Thursday, 27th June 2019
From: 7.30am - 9.30am

What's on offer: Conversations, Coffee, Croissants (or bacon butties) and short briefing (and information about the benefits this Gold Club may bring to busy business people)

Cost: £12 Members (discount will be automatically deducted at the checkout) to cover refreshments and room contribution.  Non-members £20


Event Properties

Event Date 7:30 am 27-Jun-19
Event End Date 9:30 am 27-Jun-19
Capacity 30
Cut off date 7:00 am 27-Jun-19
Individual Price £20.00
Location Malmaison Reading

Location Map